The official website of
Stephen (Steve) Lancken

Independent Commercial Mediator

Business | Commercial | Legal

Negocio Resolutions is the practice of Steve Lancken, a highly experienced former lawyer, National Mediator Accreditation System (NMAS) accredited mediator and dispute resolution specialist with more than four decades of full-time experience helping organisations resolve complex disputes.

Drawing on extensive legal, commercial and negotiation expertise, Steve has helped organisations navigate challenging conflicts, protect important relationships, reduce risk and achieve better outcomes. Based in Sydney, Steve provides independent mediation, facilitation and conflict management services to organisations, executives, lawyers, legal advisers, general counsel and government agencies across Australia and internationally.

Organisations facing conflict and lawyers representing clients need an experienced, genuinely independent mediation practitioner who understands the complexities of commercial disputes and can help parties move towards practical resolution while supporting better decision-making.

Why Choose Steve Lancken for Mediation and Dispute Resolution?

The right process is the key to creating great outcomes.

Every dispute is unique. The best resolution approach depends on understanding the conflict, the interests of those involved and the outcomes they need to achieve. Processes range from facilitative approaches, such as mediation, where parties retain control and work towards their own solutions, to determinative processes, such as arbitration and litigation, where an external decision-maker determines the outcome.

At Negocio, Steve Lancken practices the full continuum of dispute resolution processes, and tailors the dispute resolution process to the circumstances of each matter. Steve combines legal expertise, commercial insight and negotiation skill to deliver independent, strategic and practical dispute resolution.

Clients choose Steve Lancken because he is:

  • Independent and impartial — providing a trusted, neutral perspective to help parties move forward.

  • Highly experienced — with more than 40 years’ experience in dispute resolution and complex commercial matters.

  • Trusted by lawyers and senior executives — respected for his understanding of commercial realities and legal complexities.

  • NMAS-accredited — meeting nationally recognised standards for mediation practice.

  • Experienced in complex disputes — with the ability to manage challenging, high-value and multi-party conflicts.

  • Energetic and focused — bringing commitment, momentum and practical problem-solving to every matter.

  • Versatile and adaptable — tailoring the process to the needs of each dispute.

Steve was awarded Mediator of the Year in 2016 and 2018, and recognised by industry guides including Doyle’s Guide.

Our Conflict Resolution and Mediation Services

  • Mediation of commercial disputes and litigation

  • Mediation of disputes about wills and estates

  • Mediation of insurance and personal injury claims such as workers compensation and public liability, professional negligence and coverage disputesAssessment and mediation of legal cost disputes. 

  • Assessment and mediation of legal cost disputes 

  • Facilitation of difficult conversations

  • Team conflict resolution

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Supporting Organisations Across Australia

Negocio Resolutions works with organisations throughout Australia and the world:

  • Sydney

  • New South Wales

  • Melbourne

  • Victoria

  • Brisbane

  • Queensland

  • Canberra

  • Adelaide

  • Perth

Engagements are conducted in person or delivered online across Australia and the internationally.

Who We Work With:

Steve Lancken regularly assists:

  • Lawyers and law firms

  • In-house legal teams

  • Professional services firms

  • Insurers

  • Executive leadership teams

  • Government agencies

  • Universities

  • Healthcare organisations

  • Not-for-profit organisations

  • HR practitioners

Frequently Asked Questions

  • Yes. Steve Lancken is an NMAS accredited mediator with extensive experience facilitating workplace, commercial and organisational disputes.

  • Yes. Steve often assists pre-litigation, following a court referral and during litigation with mediation of complex disputes.

  • Yes. Steve works throughout Australia, including Victoria, Queensland and other states and internationally, either in person or online.

  • Stephen has been a costs assessor appointed by the Chief Justice of NSW to assess legal costs under the Legal Profession Uniform Law and often offers mediation or expert advice about costs disputes.

  • Steve was a partner at Owen Hodge Lawyers where he was an accredited specialist in Commercial Litigation and Mediation. His clients included St George Bank, Rabo Bank, Ford Credit, Pirtek, GIO, Liquidators, and building companies.

  • Steve has worked as a mediator or trainer in the Middle East, Canada, Hong Kong, Malaysia, Liberia, and Nepal.

Stephen (Steve) Lancken

Steve Lancken is the founder of Negocio Resolutions and has worked with organisations across Australia for more than forty years as a mediator, a conflict management advisor, independent dispute resolution specialist and teacher.

Steve’s surname ‘Lancken’ has German origins and is relatively uncommon in Australia, so it's sometimes remembered or spelled as Larkin, Lanken or Lankin. If you've been searching for Steve Lancken, Stephen Lancken or similar variations, you've found the right person.

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